Frequently Asked Questions

If the original order has not entered production or dispatch, we can usually add extra pieces or complementary SKUs. Contact us with your order number as soon as possible so we can confirm what can still be combined.

Some trays, inserts and boxes ship in case packs. The product page lists the pack quantity and the lowest order unit. You can still mix case packs with loose ready-to-ship items in one checkout.

Yes. Many standard displays and packaging SKUs can be ordered in a small trial quantity so you can check color, size and counter fit before a wholesale refill.

Most ready-to-ship orders are processed within 1–3 business days. Standard shipping to the US typically takes 7–15 business days depending on the method selected at checkout. You will receive a tracking number once the order ships.

Yes. We ship jewelry displays and packaging to stores, brands and wholesale buyers worldwide. Transit time varies by destination, service level and customs clearance.