Frequently Asked Questions

Express and overnight options are available at checkout when the destination is supported. Freight notes also appear on each product page so you can estimate delivery before you buy.

A tracking number is emailed after dispatch. You can also review shipment status from your account order history if you checked out as a registered buyer.

Free shipping thresholds may apply on qualifying ready-to-ship orders. Check the product page and checkout summary for the current freight note.

If you need goods for a trade show or store opening, tell us the required arrival window before you pay. We can recommend a shipping method or split the order if some SKUs are still in production.

Use the product measurements, insert layout and jewelry type notes on each display page. Ring, necklace, earring and bracelet displays are built around different tray footprints and riser heights.